All watches have a 6 month guarantee at Patina Nationale. This covers the mechanics and workings of the watch. This does not cover wear and tear, scratches or damage to glass, or any other damage caused intentionally or unintentionally after receiving the watch.
If the watch has to be returned to us, it must be sent back in the same condition as it was received, securely packaged and recorded delivery. On receiving the watch back in this condition, the customer will be fully refunded the postage at a maximum of £25.
This maybe more if coming from abroad and will be confirmed individually to the customer. In rare cases abroad it maybe easier to get a local watchmaker to look at the watch. This again will be on a individual customer basis and will need to be confirmed by both parties before a price and work can proceed.
Certain brands and newer watches at Patina Nationale may still be in their own warranty, we are not responsible for each brands guarantees and guidelines, They are separate to that of Patina Nationale.